the very first SUP synchronization and ID 6703

After installing WSUS and SUP the first synchronization does not pass.

wsyncmgr.log:

Sync failed: WSUS update source not found on site BFT. Please refer to WCM.log for configuration error details.. Source: getSiteUpdateSource

STATMSG: ID=6703 SEV=E LEV=M SOURCE=”SMS Server” COMP=”SMS_WSUS_SYNC_MANAGER” SYS=sccmtest1.firma.com SITE=BFT PID=2144 TID=4260 GMTDATE=Thu Feb 19 02:00:00.445 2015 ISTR0=”getSiteUpdateSource” ISTR1=”WSUS update source not found on site BFT. Please refer to WCM.log for configuration error details.” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0

Sync failed. Will retry in 60 minutes

At the same time there are no errors in WCM.log , there is only information about the every minute endless attempts:

Attempting connection to WSUS server: sccmtest1.firma.com, port: 8530, useSSL: False

Successfully connected to server: sccmtest1.firma.com, port: 8530, useSSL: False

Category Product:a105a108-7c9b-4518-bbbe-73f0fe30012b (Windows Server 2012) not found on WSUS

Starting WSUS category sync from upstream…

WSUS sync was already in progress

WSUS sync running

WSUS sync running

WSUS sync running

Usually after installing WSUS console open is not necessary, because all WSUS settings are managed by SUP.

Solution is open the console, go to Windows Server Update Services Configuration Wizard, click Next four times, then Start Connecting and close the wizard:

WSUS_configuration

The result is seen in WCM.log:

Successfully connected to server: sccmtest1.firma.com, port: 8530, useSSL: False

Successfully refreshed categories from WSUS server

Attempting connection to WSUS server: sccmtest1.firma.com, port: 8530, useSSL: False

Successfully connected to server: sccmtest1.firma.com, port: 8530, useSSL: False

Subscribed Update Categories <?xml version=”1.0″ ?>~~<Categories>~~ <Category Id=”Product:a105a108-7c9b-4518-bbbe-73f0fe30012b”><![CDATA[Windows Server 2012]]></Category>~~</Categories>

Attempting connection to WSUS server: sccmtest1.firma.com, port: 8530, useSSL: False

Successfully connected to server: sccmtest1.firma.com, port: 8530, useSSL: False

After this step the first synchronization works great, also wsyncmgr.log can help you find an additional information about results of the first successful synchronization.

3 thoughts on “the very first SUP synchronization and ID 6703”

  1. Thanks! This solved my issue. There is a lot of chatter out there not to touch WSUS after install and that may be true for 2012 SP1 but for 2012 R2 SP1 the sync will never start unless you do this

  2. All the reading I have done on this error, no one has suggested such an easy fix. Thank you for posting. Fixed my Component Status problem. All green again…..

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